Refunds

When the SAPICA is no longer needed, you can return it for a refund.
Please go to the subway station counter or Commuter Pass Sales Office,
bus office or bus terminal to have the current balance (minus a ¥200 processing fee)
and the initial deposit of ¥500 returned.

Amount paid to customer

Amount paid
to customer

=

Card
balance

- -

Process-
ing fee
¥200

+ +

Deposit
¥500

Refund amount Refund amount

Refund amount

CAUTION

CAUTION

  • The card balance can not be repaid without returning the card.
  • If the card balance is less than ¥200, the balance can not be refunded. In such cases, only the deposit of ¥500 can be returned.
  • When the balance is in ¥1 increments, the refunded amount will be rounded up to the nearest ¥10 increment.
  • SAPICA point values will not be refunded. We apologize for any inconvenience.
TOPTOP